Standard guarantee & payment policies

The following terms and conditions apply to direct individual reservations at Elysian Suites:

  • no reservation or administration fees apply
  • to guarantee your reservation, a deposit of 50% of the reservation total will be charged upon confirmation of your reservation (*)
  • 7 days prior arrival, the remain 50% of the total amount will be charged to your credit card. • 7 days prior arrival, the remain 50% of the total amount will be charged to your credit card. we protect your privacy; any information provided is strictly used to guarantee your booking
  • Credit card guarantee is required to secure your reservation. The Hotel reserves the right to confirm the Credit Card and owners details upon arrival

 

(*) in case of last-minute reservations or promotional packages, other payment conditions may apply; in such cases please check the specific terms and conditions related to the offer.

 

Cancellation Policy

The following cancellation policy applies to direct individual reservations:

  • free cancellation up to 15 days before the arrival date (*)
  • for cancellations within 15 days prior to the arrival date, a cancellation fee of 50% of the reservation total applies
  • for cancellations within 7 days prior to the arrival date, a cancellation fee of 100% of the reservation total applies
  • in case of no-show, a cancellation fee of 100% of the reservation total applies
  • in case of early departure, a cancellation fee of 100% of the non-used overnights will applies

 

(*) in case of last-minute reservations or promotional packages, other cancellation conditions may apply; in such cases please check the specific terms and conditions related to the offer.

 

Check-in Policy

  • Check-In time: 15:00
  • Check-Out time: 11:00
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